Privacy Policy

PURPOSE OF POLICY

We are committed to protecting your privacy as you use our service! We created this Privacy Policy (“Policy”) to give you confidence as you access and use our Service. This Policy covers how we collect, use, store, and share your information when you use our Service. The provisions of our Terms of Service (including https://app.greyfox.ai/termsofservice) (the “Terms”) apply to this Policy as well. All references to “we”, “us”, “our”, or “Skellam” refer to Skellam Corporation, a Delaware corporation. All references to “you”, “your”, or “user” relate to all persons who use or access the Services, in their company’s (the “Company”) capacity or in an individual capacity, including authorized users representing the company, its employees, or other persons using or accessing the Services. By clicking the applicable button or checkbox to indicate your acceptance to this Privacy Policy and our Terms, or otherwise by using the Service, you represent and agree that you have read, understand, and agree to be bound by both this Privacy Policy and our Terms as binding agreements. Further, you agree that this Privacy Policy and our Terms apply to your past use, if any, of the Service prior to the Effective Date.

Do not hesitate to contact us at [email protected] if you have any questions or want to discuss this Policy. Capitalized terms used but not defined shall have the respective meanings given to them in the Terms. 

This Policy also describes our practices related to information of individuals with whom we communicate for marketing or promotional purposes but who may not otherwise use our Software (the “Marketing Recipients”). By using the Service and agreeing to this Policy, or by agreeing to this Policy as a Marketing Recipient, you consent to the privacy practices described in this Policy. 

INFORMATION WE COLLECT AND HOW WE USE IT

Required Information You Voluntarily Provide Us. 

Although you do not need to provide us with any personally identifiable information to visit the Website, in order to use the Software, you will need to create an account, which requires you to provide us with various information that is, or may be, considered personally identifiable information. To create an account to access the Software, you will be required to provide us with your name, email address, and phone number, and you will be required to create a password. We use this information for the purpose of providing you with the core aspects of the Service and to provide you with information and updates about the Service.

Optional Information You Voluntarily Provide Us. 

In addition to the required information that you provide to Skellam in order to create an account on the Service, there are various pieces of information you can, or may in the future be able to or choose to provide through the Service. 

Further, now or in the future, we may allow you to provide us with access to additional information and data through integrations with third party goods and services.

We also may gain access to other personally identifiable information that you provide us through communications between us and you. 

The various categories of information in this subsection is, or may be, considered personally identifiable information, and is used for the purpose of providing you with the Service’s functionality. 

Personal Data We Collect from Marketing Recipients.

In addition to the personal information we collect from users creating an account to access the Software through the Service, we collect personal information from Marketing Recipients who are interested in learning more about our Software. This personal information consists of basic contact information such as the Marketing Recipient’s first and last name, email address, and the company name of the company with which the individual is affiliated. This personal information is collected by us when Marketing Recipients sign up for commercial emails from us via online sign up forms. For Marketing Recipients who have not otherwise created an account for our Software, we only use your Personal Data to send communications, including updates on promotions and events, relating to the Software offered by us and by third parties we work with that are related to the Software or Service. You will be able to opt out of such communications by via a link on the promotional emails you receive.

Information Collected Automatically As You Use The Service.

In addition to the information that you provide to us voluntarily, Skellam may, now or in the future, automatically collect information through the Service in order to better understand our users and how they use the Service, and to improve the Service. For example, we automatically collect your IP address and geo-location while the Service is running on your device.

Cookies.

A cookie is a small text file that can be stored on and accessed from your device when you visit and use our Service. Cookies enable us to “personalize” the Service for users by remembering information about our users. The Service uses cookies to store your preferences, display content based upon what users view to personalize your visit, analyze trends, administer the Skellam website, and track users’ movements around the site. We use cookies on our Website and on the Software. 

Please review your web browser settings to modify your cookie settings, to disable the use of cookies, or to delete cookies. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential. In addition, please note that third parties such as advertisers or analytics providers may also use cookies and similar technologies while you are browsing or using the Service. We unfortunately have no control over such third parties’ use of these technologies.

Cookies can be categorized in different ways:

• First Party vs. Third Party Cookies:  As the name implies, first party cookies are put on your device by Skellam. Third party cookies are placed on your device not by Skellam, but by a third party. The Service use both first party and third party cookies. 
  
  Purpose:

• Necessary – These cookies are necessary to allow us to operate Service so you may access it as you have requested. These cookies, for example, enable us to remember your previous actions within the same browsing session and secure our Service.
• Analytical – These cookies are used by third party service providers (i.e. third party cookies) to analyze how the Service is used and how the Service is performing. These cookies include, for example, Google Analytics cookies.
• Functional – these cookies let us operate the Service in accordance with the choices you make. These cookies permit us to “remember” you in-between visits. For instance, we will recognize your user name and remember how you customized the Service, and allow us to provide you with the same customizations during future visits.
• Third-Party Advertising – These third-party cookies collect information about your activities to provide you targeted advertising and to measure the effectiveness of our marketing campaigns. The third-party service providers that generate these Cookies, such as Facebook, have their own privacy policies, and may use their Cookies to target advertising to you on other websites, based on your visit to our Service. 
  

First Party Cookies – We use our cookies for security purposes of customizing your experience with our Website and Software, improving these services, and tailoring our messaging. Below are some examples of how we use first party cookies. 

• Log & Device Data – These cookies help us determine what type of devices you use, so that we know which environments to prioritize building features and workflows for.
• Analytics Data – These cookies help us understand how you use the Website and Software, so that we can improve these services.
• Security Data – These cookies help us determine whether to log you out of inactive sessions, which devices you are logged into, and from where.

Third Party Cookies

• Google Pixel Cookies – We use Google Pixel Cookies to re-engage visitors to our Website that are likely to convert to customers based on the visitor’s online behavior across websites, and enables us to set remarketing campaigns. This is a targeting and third party cookie by Google via Google Tag Manager. Read more about the Google Pixel Cookies.
• Twitter Cookies – We use Twitter Cookies to track visitor activity from our Twitter ads on our Website, and also to allow users to share content from our Websites. Read more about Twitter Cookies.
• Facebook Cookies – We use Facebook cookies for the purposes of ad tracking. Read more about Facebook Cookies. 
• LinkedIn Cookies – We use LinkedIn Cookies for advertising purposes, to display ads, and for retargeting. Read more about LinkedIn Cookies.

Other Data We Collect. 

When you use and visit the Service, we may also use third-party services, such as Google Analytics, which use cookies to collect generic, anonymous information that does not identify you (see above for more information on cookies). We use this information to better understand how users interact with the Service and to improve your user experience while using the Service. 

Do Not Track Signals.

We do not track you or collect your information across third party websites or online services. Thus, we do not receive Do-Not-Track signals, or other similar signals. To the extent that we do receive any such signals, we will not comply with them as it is not an aspect of the functionality of our Service.

HOW WE SHARE YOUR INFORMATION 

We also do not share your personally identifiable information with other third parties except to the extent that it is in furtherance of the Service, or when you choose to do so (as described below).

Information Shared By You Through The Service.

You may, now or in the future, be able to choose to voluntarily share information collected through the Service, by email, or by other means of communication. In addition, as described in this Policy, some aspects of the functionality of the Service will require us to share your personally identifiable information with third parties.

Our Personnel And Vendors. 

To be able to effectively provide you with the Service, and to improve the functionality of the Service, we may disclose your information to our employees, contractors, agents, vendors, and other similar persons or entities, to the extent that such persons or entities have a need-to-know such information in furtherance of the Service. 

Sale of Company or Assets. 

In the event that we sell all or substantially all of our company or its assets, including the user information collected through our Service, we may transfer your information, upon reasonable notice to you, to the acquiring company. 

Other Third Parties. 

In addition to our practices described above, we may share your information if we have a good-faith belief that such action is necessary to (1) comply with the law (see the section below on “Government Requests”), (2) protect and defend the rights or property of Skellam, or (3) prevent an emergency involving danger of death or serious physical or mental injury to any person.

STORING YOUR INFORMATION

Storage and Retention Of Your Information. 

We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. For example, we will securely store your personal information on third-party servers, and will do so for as long as it is needed to provide the Service. We may retain your personal information for up to 12 months after you stop using the Service. If you would like for us to delete your personal information, please email us at [email protected]

We cannot, however, ensure or warrant the security of any information you transmit to Skellam or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. As such, we will not be liable for any loss or damage you incur as a result of a breach of our security systems. In the event that personal information is compromised as a result of a breach of our security systems, we will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law. If you would like to review your information that we have access to, you may contact us via email at [email protected]

Security. 

We use reasonable efforts to secure your information and to attempt to prevent the loss, misuse, and alteration of the information that we obtain from you. For example, we will require our personnel to sign confidentiality agreements that extend to your personal information; we review the privacy practices of new products and services that we integrate into our Service; we train our personnel on privacy issues; we will have personnel to monitor privacy issues; and we restrict access to your personal information to individuals within and outside of Skellam Corporation who need access to such information to provide the Service. In addition, we rely on the technical safeguards provided by the third-party vendors we use to host, store, and process your information. However, you acknowledge and agree that loss, misuse, and alteration may occur despite our efforts to protect your information. We are not responsible to our users or to any third party due to any such loss, misuse, or alteration. 

GOVERNMENT REQUESTS

From time to time, we may receive requests from government agencies to obtain information about our users. In handling such government requests, we greatly value the privacy of your information. While we may be required to turn over user information at times, we will strive to require a search warrant or subpoena, to the extent that we can reasonably demand such warrant or subpoena, before we turn over information about you and we will also strive to notify users when we receive government requests about their data.

THIRD PARTY SERVICES AND PRACTICES ARE BEYOND OUR CONTROL

Our Service may utilize numerous third party services as part of the functionality of the Service, such as hosting services, analytics providers, communications services, and other vendors; and we may share your information with third parties to the extent explained in this Policy. Additionally, we use third party payment processing services, such that we do not receive any of your sensitive financial information. We have no control over such third parties. Thus, we make no guarantees about, and assume no responsibility for the information, services, or data/privacy practices of third parties, which may differ significantly from our practices described in this Policy. We encourage you to review the privacy practices of such third parties to the extent possible, and we encourage you to use caution in deciding the information you choose to make available on the Service. 

CHANGES TO THIS POLICY

Skellam reserves the right to change this Policy from time to time, with or without notice to you. Any changes to this Privacy Policy will become effective on the “Effective Date” indicated above. If you continue to use the Service after the Effective Date, you consent to the new Policy. Skellam Corporation will always have the latest Policy posted on the Service. 

CALIFORNIA PRIVACY STATEMENT

The following provision applies to users in the State of California. We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes, then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personally identifiable information.

We will retain your information for as long as needed to provide you with the Service and may retain your information in anonymized form perpetually for the purpose of improving the Service. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

As explained in this Policy, we share your personally identifiable information in order to provide and support our Services. 

PLEASE REACH OUT TO US WITH ANY QUESTIONS OR FEEDBACK

If you have any questions about this Policy or our Service, please feel free to contact us by email at [email protected]