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Analysis tools

Real-Time Resolution: AI-Powered Tools for Instantaneous Customer Complaints Analysis

  • December 19, 2023
  • Arun Skellam

In our rapidly evolving digital world, prompt, effective customer support has become a critical factor for...

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Data Analytics

Beyond Keywords: Using Text Analytics to Uncover Deep Insights in Big Data

  • December 18, 2023
  • Arun Skellam

Text analytics has become an indispensable tool in the era of big data, allowing businesses and...

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Deciphering Enterprise LLM: Architecture, Applications, and Advancements

  • October 16, 2023
  • Arun Skellam

Image via Pixabay Deciphering Enterprise LLM: Architecture, Applications, and Advancements In the realm of artificial intelligence,...

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Online Text Analysis: Harnessing AI for Efficient and In-depth Insights

  • October 12, 2023
  • Arun Skellam

In the digital age, where vast amounts of textual data are generated daily, understanding and extracting...

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Assess

Transforming Customer Feedback: From Complaints to Constructive Insights

  • October 6, 2023
  • Arun Skellam

In today’s business world, customer feedback is the backbone of continuous improvement. While glowing reviews and...

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Enterprise Text Analytics

Mastering Enterprise Text Analytics: A Comprehensive Guide to Tools & Techniques

  • October 4, 2023
  • Arun Skellam

In the information age, understanding and deriving value from data is paramount. One form of data...

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How AI is Changing the Landscape of The Restaurant Industry

How AI is Changing the Landscape of The Restaurant Industry

  • February 21, 2023
  • Arun Skellam

The restaurant industry is constantly evolving, and with the advent of new technologies, the customer experience...

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NLP - Technology to Understand Your Customers

NLP – Technology to Understand Your Customers

  • February 13, 2023
  • Arun Skellam

Natural Language Processing (NLP), a branch of artificial intelligence, focuses on human and machine communication. To...

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Managing Customer Relationships During Times Of Economic Uncertainty

  • October 15, 2020
  • Arun Skellam

Economic hardships triggered by the pandemic have pushed businesses to the edge. As consumer spending hits...

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